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Jenny's Nail Boutique

+1 318-227-1222
3138 N Market St, Shreveport, LA 71107 United States of America
Open Today: Closed

Amenities

Best PlaceJuice Reviews

I saw a lot if negative comments about Jenny's Nails but I've been coming here fir about 5 years now and I think the service is awesome. Her prices are visible for you to see. No matter how long I decide to return to her shop, she always remember me and what type of nails and pedicure i like. Thank you for your courteous service Jenny.❤????
Workers where being very rude to me and my mom telling us not to look at her and my nails came out horrible
No STAR!!!! This business is a joke! If you're a big lady, go elsewhere. I went in today, with my husband. I have issues walking, I'm usually in a wheelchair, however, with his help, I walked in. The lady, taking care of a person, looks at me, ask what I needed, the tells me, "you're too big for our chairs." I thought I heard her wrong, said excuse me, so she repeated herself. I said wait, are you saying I'm too fat to sit in your chairs? She said yes. Yes not made for big people. Soooo, my fellow large women, spend your money elsewhere. Convenience just ain't worth it!!!
Y’all are the best! Those workers there do an excellent job! They are so skilled, sometimes they mess up but, they always fix it. Love them! Come to Jenny’s Nails, they will serve you with excellent care and action! -Another kid that has to standby -????-
Love theses Ladies to life.. thanks so much for all you do
They did an amazing job and were very patient learning me and my likes and dislikes. All for a reasonable price!!
My first impression of Jenny's Nail Boutique was awesome. The prices are a tad different than what I am accustom to but my overall experience was fantastic. Jenny, Lynn and Marie are awesome ladies, and Marie helped me out to my car with belongs so that I didn't mess up my beautiful nails. When they say you get what you pay for... these ladies made me feel so comfortable after only living here for two weeks. Nails and Customer service Grade A. You can't always go by the reviews you read. Smiles and Blessings
We use to use Jenny's, it was close, they were friendly and engaging. They use to listen and give you what you wanted for pretty affordable rates. Now we travel the extra distance to go into bossier to the nail salon by the mall. Its faily newer. But they offer the friendly service that Jenny's hasn't had in a while. But the biggest issue that made us search for a new place was now matter how wentold them we wanyes our nails, even with a photo of how we wanted them, they would do something completely different and then argue with us on the best way to do our nails. You want longer coffin shaped nails? They feel like giving you shorter square shaped nails... you try telling them thays noy what you asked for BEFORE they do it and they shake their head and say 'no, no, this better... this better' ???? and then if you can get them to fix what they messed up, they want to charge you extra for making them reshape them how you oroginally asked them to shape them when you came in... the last time we went in, they did this to my sister. Her nails came out crooked, painted the wrong polish twice, because they didnt listen and just did whatever they wanted. And then she went from a 60$ nail job to a 90$ nail job because they charged her extra per nail to redo the polish they messed up... and she STILL walked out hating her 90$ nails... Jenny's nails just isn't what it use to be. The new place doesn't dictate and they give you the nails you want for a wonderful flat rate. We got longer, perfectly shaped nails, painted perfectly with the colors and designs we wanted with the kind of polish we ask for and have never went over 60$. If they make a mistake, they fix it in a friendly way with no extra charge. And they don't charge you extra if they have to refile because they didnt get the shape right... If your gonna drop the money to have nice nails, get the nails you want without the hassle, go someplace other than Jenny's...

Quick Facts About Jenny's Nail Boutique

Jenny's Nail Boutique has both strengths and weaknesses based on the comments provided. Some strengths include the courteous and personalized service provided by Jenny herself, the skill and talent of the workers, and the reasonable prices offered. On the other hand, there are some weaknesses highlighted by negative comments such as rude treatment towards customers and issues with delivering the desired nail services.
One of the strengths mentioned multiple times is the excellent customer service provided by Jenny and her staff. One customer mentions that Jenny always remembers them and their preferences, which shows a level of care and attention to detail. Another commenter praises the "excellent care and action" provided by the workers, highlighting their skills and dedication to their work. Furthermore, a customer mentions that Marie went above and beyond by helping them to their car with their belongings, demonstrating a commitment to customer satisfaction.
Another strength mentioned is the reasonable pricing at Jenny's Nail Boutique. Multiple customers mention that the prices are visible and that they provide good value for the service received. This indicates that the salon is affordable and offers competitive pricing in comparison to other nail salons.
However, there are some weaknesses mentioned in the comments as well. One customer reports an unpleasant experience where the workers were rude and their nails came out poorly. This suggests that there might be issues with the professionalism and skills of some employees at Jenny's Nail Boutique. Another negative review describes a discriminatory incident where a customer was told that they were too big for the chairs, which is inappropriate and disrespectful. This incident raises concerns about the treatment of customers based on their physical appearance.
Additionally, several comments mention issues with the ability of the workers to listen to and fulfill customer requests. It appears that the workers may not always follow instructions and may do nails differently from what the customers wanted. This lack of communication and understanding can lead to dissatisfaction and frustration, as seen in the example of the customer whose sister had to pay extra to fix mistakes and still did not like the final result.
Based on the comments, it can be concluded that some of the strengths of Jenny's Nail Boutique include a personalized and attentive service, as well as reasonable prices. However, there are weaknesses in terms of worker behavior and ability to deliver the desired nail services. These weaknesses can negatively impact the customer experience and may lead customers to seek services elsewhere. To improve, Jenny's Nail Boutique needs to address the issues of rude behavior, improve communication and understanding of customer preferences, and ensure a consistent quality of service.


Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

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