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Jenny's Beauty Salon LLC

+1 504-368-4899
1650 Gretna Blvd, Harvey, LA 70058 United States of America
Open Today: 09:00 AM - 05:00 PM

Best PlaceJuice Reviews

Very nice clean establishment. Everyone was friendly and they got my hair really straight. It rainer the day I got my hair done. They were nice enough to wrap it for me and give me a plastic cap. For some reason they only take cash on Friday's and Saturday's, just be prepared for that. I'll definately be back.
OPEN Reviews (17)

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Quick Facts About Jenny's Beauty Salon LLC

Jenny's Beauty Salon LLC has both strengths and weaknesses based on the comments provided. Let's analyze them in detail:
Strengths:
1. Clean establishment: Multiple comments mentioned that Jenny's Beauty Salon LLC is a clean place. This is essential for customers, as a clean environment promotes a sense of professionalism and hygiene.
2. Friendly staff: Several comments noted that the employees at the salon were friendly and welcoming. This positive customer service experience can create a strong customer base and encourage repeat visits.
3. Ability to handle different hair types: Despite some negative experiences, there were positive comments about the salon's ability to handle different hair types. One customer mentioned that they got their hair straight and it turned out well, while another customer appreciated the deep conditioning treatment they received.
4. Good prices: One comment noted that the price at Jenny's Beauty Salon LLC was reasonable. Affordable prices can attract a larger customer base, making the salon more accessible to a diverse range of individuals.
Weaknesses:
1. Limited payment options: One customer noted that the salon only accepts cash on Fridays and Saturdays. This limitation can be inconvenient for customers who prefer paying with a credit or debit card. Expanding the payment options to include electronic forms could improve customer satisfaction.
2. Inconsistent service quality: Feedback regarding service quality was mixed. Some praised their experiences, while others had negative encounters. This inconsistency suggests a lack of standardization in service delivery, which can lead to dissatisfaction among customers.
3. Lack of expertise in certain hair types: Multiple comments mentioned that the staff at Jenny's Beauty Salon LLC struggled with afro-textured or thick hair. This indicates a lack of expertise and knowledge in working with a diverse range of hair types. It is crucial for a salon to cater to the varying needs of its customers to ensure customer satisfaction.
4. Communication issues: One customer mentioned that the owner, Jenny, was rude and rough in handling their hair. Additionally, another comment stated that the owner only specializes in certain hair types. These communication issues and lack of versatility can result in misunderstandings and dissatisfied customers.
5. Heat damage and hair loss: Some comments expressed concerns about excessive heat usage during styling, resulting in heat damage and hair loss. This indicates a lack of caution and proper hair care practices within the salon. It is important for the salon to prioritize the health and well-being of their customers' hair to prevent such issues.
In summary, Jenny's Beauty Salon LLC has strengths in terms of cleanliness, friendly staff, and the ability to handle different hair types. However, there are weaknesses concerning limited payment options, inconsistent service quality, lack of expertise with certain hair types, communication issues, and the potential for heat damage and hair loss. Addressing these weaknesses would be crucial for improving customer satisfaction and attracting a larger customer base.


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Today

Opening Hours

Monday Closed
Tuesday 09:30 AM - 05:00 PM
Wednesday 09:30 AM - 05:00 PM
Thursday 09:30 AM - 05:00 PM
Friday 09:00 AM - 05:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday Closed

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Location