Hollywood Nails Info
- 35b Camp Letterman Dr, Gettysburg, PA 17325 United States of America
- +1 717-334-9923
- [email protected]
- +1 717-334-9923
- +1 717-334-9923
Best PlaceJuice Reviews
No. No. No. Gel manicure was a complete waste of time and money. From the moment I walked in, I should have known better. I had just sat down at the assigned station and didn't even have the chance to pull my chair in before my tech pulled my hand and started to file my nails. I asked for a moment to allow me time to choose a color. Was given the time but was clearly rushed. After filing my nails, the tech started to prep to polish... having missed filing one nail entirely. Once that was addressed, he painted one hand while trying to touch up over-polish on my skin as he worked. After only 1 coat of polish, he started to apply a clear finish coat without doing a second coat of polish for a thorough, rich job. I asked if he intended to do a second coat and he said no... but did offer it if I wanted. What I wanted was to get out of there. So we skipped the second coat. When I looked at the polish, it was on my fingers, cuticles... what a mess. I raised my concern and asked if he was going to fix it. So he did try to clean up by filing my skin. It hurt... I flinched and then was done. I'd had enough. I'm left with polish on my fingers and incomplete polish on my nails. Disappointing.
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Quick Facts About Hollywood Nails
Hollywood Nails has its fair share of strengths and weaknesses based on the comments provided. Let us analyze them to get a clearer picture.
Starting with the strengths, it seems that some customers have had positive experiences at Hollywood Nails. One comment mentions an "awesome job" done on acrylic nails during the customer's first visit. This implies that the establishment may have skilled technicians who can deliver satisfactory results for certain services. The positive experience also encourages the customer to return for future nail services, suggesting that Hollywood Nails may have potential for customer loyalty and repeat business.
Moving on to the weaknesses, many customers express dissatisfaction with their experiences at Hollywood Nails. One recurring complaint is the lack of attention to detail and rushed service. Customers have mentioned instances where technicians skipped steps or rushed through the nail service, resulting in poor quality work. For example, one customer mentions receiving only one coat of polish on their toes during a pedicure, leading to easily chipped nails. Another customer complains about the technician not trimming their nails or cuticles properly during a gel pedicure. These comments suggest that Hollywood Nails may have issues with consistency and attention to detail among its technicians, leading to subpar outcomes for customers.
Sanitation and cleanliness are other weaknesses highlighted in the comments. Multiple customers mention observing unclean conditions, such as nail clippings from previous customers on the floor and unsanitary tools. One customer describes a particularly alarming incident where a technician picked up a tool from the floor without sanitizing it before using it on their toes. These instances raise concerns about the salon's adherence to hygiene and potential risks of infection or cross-contamination. Improving cleanliness practices and maintaining a strict sanitation routine should be a priority for Hollywood Nails.
Customer service is another area where Hollywood Nails seems to fall short. Several customers mention a lack of customer service or non-existent staff assistance when issues arise. One customer shared an incident where they confronted the technician about unclean tools, but received no apology or explanation. The absence of a satisfactory resolution or acknowledgment of the problem may have contributed to customer dissatisfaction and a negative overall experience. Hollywood Nails should prioritize training its employees to provide excellent customer service and address any concerns promptly and professionally.
Moreover, a significant weakness highlighted by multiple customers is the pain and discomfort experienced during treatments. One customer describes being hurt during the filing process of their gel manicure, while another mentions bleeding cuticles caused by improper use of a nail tool. It is essential for Hollywood Nails to prioritize customer comfort and prioritize techniques that minimize pain and risk of injury during treatments. This may involve providing more thorough training and supervision to ensure the well-being of customers.
Lastly, pricing and value for money appear to be weaknesses for Hollywood Nails. Multiple customers express dissatisfaction with the quality of the services they received, considering the amount of money they paid. One customer mentions having paid almost $200 for a set of nails and pedicure that resulted in poor quality and dissatisfaction. This implies that Hollywood Nails may need to reassess its pricing strategy and ensure that the quality of service matches the price customers pay. Customers should feel that they are receiving value for their money and be satisfied with the outcomes of their treatments.
In conclusion, Hollywood Nails possesses strengths such as skilled technicians and the potential for customer loyalty. However, it also has several weaknesses, including poor attention to detail, cleanliness issues, subpar customer service, discomfort during treatments, and a lack of value for the money paid. It is crucial for Hollywood Nails to address these weaknesses by improving training, sanitation practices, customer service, and pricing strategy to ensure a positive customer experience.
Place Pictures
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places