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Hair USA Beauty Supply

+1 215-885-3477
8148 Ogontz Ave, Wyncote, PA 19095 United States of America
Open Today: -

Best PlaceJuice Reviews

If I could give 0 stars I would.
They sometimes have 2 different young ladies that work in there. The short fat one with the jerry curl is rude and doesn't realize she is working and instead try's to chat your head off and became indignant when asked to get a pair of earrings out for me to purchase. I've been shopping here for years and like very much the other worker and the Asian women there have always been pleasant and helpful however I will not spend money in a store where the hired help starts yelling at customers.
OPEN Reviews (49)

Amenities

Service options
  • In-store shopping
Planning
  • Quick visit

Quick Facts About Hair USA Beauty Supply

Hair USA Beauty Supply has both strengths and weaknesses based on the comments provided.
One of the strengths mentioned is the variety and quality of brands they carry. A customer expressed their satisfaction with the selection and mentioned that their friends have shown envy for their hair products. This indicates that Hair USA Beauty Supply offers high-end brands that are appealing to customers.
Another strength mentioned is the politeness of the husband and wife duo who run the store. This shows that they value good customer service and strive to provide a pleasant shopping experience.
However, there are several weaknesses that were highlighted by multiple customers. One of the main weaknesses is the rude and unprofessional behavior of some staff members. One customer described a short, fat employee with a jerry curl who was not helpful and instead tried to engage in excessive conversation with customers. Another customer mentioned feeling offended and targeted as a potential thief by the staff. These negative experiences with staff members can leave a lasting impact on customers and make them reluctant to return.
The high prices at Hair USA Beauty Supply were also mentioned as a weakness. One customer felt that the prices were over the roof even before the recent increase in prices. They mentioned finding the same products at a cheaper price elsewhere. This indicates that Hair USA Beauty Supply may not offer competitive prices compared to other beauty supply stores in the area.
The store's layout and organization were also criticized by some customers. One customer mentioned that the items were crammed on top of each other, making it difficult to shop. Another customer felt that the aisles were too tight and the inventory was too much, creating a cluttered and uncomfortable shopping experience. These comments suggest that Hair USA Beauty Supply may need to improve its store layout and organization to make it more customer-friendly.
In conclusion, Hair USA Beauty Supply has strengths in terms of the brands they carry and the polite behavior of the owners. However, the weaknesses highlighted by customers include rude staff, high prices, and a cluttered store layout. Addressing these weaknesses can help improve the overall customer experience and attract more customers to the store.


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