H & P Nail Spa

+1 951-243-0653

23871 Sunnymead Boulevard # A, Moreno Valley, CA 92553 United States of America

Open Today: -

H & P Nail Spa Info

23871 Sunnymead Boulevard # A, Moreno Valley, CA 92553 United States of America
+1 951-243-0653
[email protected]

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities

Restroom

Best PlaceJuice Reviews

Mimi is a great nail tech, she always makes me happy.

Highly recommend this place. If u r looking for sanitize tools for ur pedicure and manicure needs, come to this place. I had been everywhere trying out some new places, their tools are sanitized in unopen bag. Which is great to b in, to avoid contimination from previous customer(s.

My manicurist or pedicurist's name is Mary. I thought she is doing an excellent job.

I have been going to Mimi at H & P Nails for some time. Her work is good sometimes and not good at other times but this last time was horrible. I was leaving for vacation and needed a fill. A day after my gel nails began chipping and peeling. I went back she tried to fix but the next day they still were peeling. I went back again. She blamed it on the polish. Well why do you carry sub pat polish. I left for my vacation and as you can see my nails are a mess. I spend to much money and time for my nails to look like this. Beware this could happen to you

Have been going for quite some time. Enjoy getting a quick pedi done last minute. Call and see if their is a wait before going.

Terrible service. Was trying to fund new salon. I've never had such terrible looking nails ever. Already lost I've nail and others were lifting by day 2

I went in Saturday and got a full set. I paid $50 even though I did not like the ending results meaning the design and it took her to many times to perfect a straight even line. Today is Tuesday (3 days later) and I already have 3 fingers nail broke. One broke while I was putting my shoes(vans) on. The other two broke without me knowing how just looked down and two nails where shorter than the others. I called and the manager said if I come today to get it fix I pay but if I wait til tomorrow when the lady gets in then it’s free like do you think I want the same lady working on my nails???? I won’t be going back to them. He should of offer to fix them today not tomorrow and with the same person. I wish I could post the pictures I took

I literally just left there I sat there for over 30 minutes waiting for someone to service me so that I can soak my nails and get a full set no one ever serviced me. First I called before coming in and I was told it would be a 20 minute wait. By the time I made it there the wait should have been over. I waited an additional 20 mins and by that time two women walked in and were serviced immediately all while I was still waiting. I’ve never been treated so disrespectfully like that especially as an first time customer I would never come back nor recommend anyone to go there.

I love getting my nails here. My mother and I have been customers here for years. All staff is very friendly and good at what they do so I suggest to get nails or pedi by anyone. I recommend to make appointments to reduce waiting time or having to come back especially on busy days or because your nail tech is popular. Which mine is. They open by 9:30am.

Quick Facts About H & P Nail Spa

Strengths:

- Mimi and Mary are highly praised for their nail technician skills, indicating that the staff at H & P Nail Spa are capable and talented. - The comment about sanitized tools suggests that the spa prioritizes cleanliness and hygiene, which is important for customer satisfaction and safety. - The commenter mentions enjoying getting a quick pedicure done last minute, indicating that H & P Nail Spa is efficient and able to accommodate last-minute appointments. - The staff is described as friendly, indicating a positive and welcoming atmosphere. - The comment about making appointments suggests that the spa offers flexibility for scheduling and tries to minimize waiting times.

Weaknesses:

- One comment mentions a negative experience with a nail technician, where the gel nails began chipping and peeling soon after the appointment. This indicates inconsistency in the quality of services provided by some nail technicians at the spa. - Another comment mentions terrible-looking nails that started lifting and even losing a nail within two days. This indicates poor workmanship and a lack of attention to detail. - A customer complains about the design and durability of the nails, with three fingers already broken within three days. This suggests poor nail design skills and weak nail product quality. - A customer describes a negative experience of waiting over 30 minutes without being serviced, while other customers were immediately attended to. This indicates poor customer service and disrespect towards the customer, which can create a negative impression and deter potential customers.

Based on these comments, H & P Nail Spa has strengths in terms of skilled technicians, cleanliness, efficiency, and a friendly atmosphere. However, there are notable weaknesses in terms of inconsistent quality of work, poor attention to detail, durability issues with the nails, and subpar customer service. These weaknesses should be addressed to improve customer satisfaction and reputation.