Fifth Avenue Nail and Spa Info
Best PlaceJuice Reviews
I absolutely loved this place! Me and my mom wanted to try something new. We picked the perfect place. The customer service was amazing along with the time and effort put into these nails. We got there at like 5:11pm but they still took us in and did a great job. Go to Carrie she’s the best. 10/10 would definitely recommend.
Amenities
From the business
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Identifies as women-owned
Health & safety
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Mask required
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Staff wear masks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Fifth Avenue Nail and Spa
Fifth Avenue Nail and Spa place has received a mix of positive and negative comments from customers. It is important to analyze these comments in order to understand the strengths and weaknesses of the establishment.
Starting with the strengths, several customers mentioned the friendly and welcoming atmosphere of the salon. They appreciated the staff greeting them upon arrival and offering beverages. This demonstrates good customer service and a focus on making clients feel comfortable. The salon also received praise for its modern and clean appearance, which contributes to a pleasant overall experience for customers. Additionally, some customers specifically mentioned the excellent service they received from individual nail technicians. They highlighted attributes such as being meticulous, conversational, and providing exceptional customer service. This shows that there are skilled technicians working at the salon who are able to meet the specific needs of their clients.
In terms of weaknesses, several customers mentioned concerns about the longevity of their nails and polish. One customer experienced chipping only two days after getting a pedicure, which is shorter than expected. Another customer mentioned having to go back for a re-do of a service within days due to chipping polish. These comments suggest that the products used by the salon may not be up to par or that there may be issues with the application technique. This is a significant weakness, as customers expect their nails to last longer after receiving professional nail services.
Another weakness that was mentioned by a customer is the lack of precision in filing the nails. They mentioned that their nails weren't filed as straight as they would have liked, which indicates a lack of attention to detail. While this may seem like a minor issue, it can detract from the overall satisfaction of the customer.
There were also a few comments about the need for additional visits or touch-ups shortly after receiving services. One customer mentioned that they had to go back to get a nail repaired two days after their initial service. This suggests that there may be issues with the quality or durability of the nail services.
In terms of appointment availability, one customer mentioned that they were able to get a walk-in appointment on a Sunday, which is a positive aspect for those who prefer more flexibility in scheduling.
Overall, Fifth Avenue Nail and Spa place has strengths in its friendly atmosphere, modern appearance, and individual nail technicians who provide excellent service. However, weaknesses can be found in the durability of the nails and polish, attention to detail in filing, and the need for additional visits or touch-ups shortly after receiving services. These weaknesses should be addressed in order to improve customer satisfaction and maintain a positive reputation for the salon.
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Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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