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Exotic Nails

+1 716-447-0592
2141 Elmwood Ave, Buffalo, NY 14207 United States of America
Open Today: 10:00 AM - 06:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Best PlaceJuice Reviews

I will never go back to this this establishment again. The service was terrible and rushed. I showed a pic of what I wanted and expected, when it came to the doing the acrylic and Mike/Michael assured me that he could do the style/shape/and design that I wanted but then waited until the end to tell me that he do not have the specific color I wanted. I ended up going with something completely different. When I told him that the nails were uneven and bulky he said it was because of my fingers. Such an eyesore. Do better and stop rushing. People are spending their hard earned coins!!!
Michael and his family run the salon. They do an amazing job. The design were drawn all free hand. See photo.
Had such a good experience & Michael did his thing on my nails: Abstract Manicure!Great ambience, very busy... just call ahead!
The service was very fast and efficient even without and appointment.The pedicure and manicure are fair priced.They also do eyebrows by waxing. The pedicure made me giggle so much.The pedicure chairs are also nice.
Omgnice people working there i do recomended they do my pedicure realgood
Had 11am appt walked in 10:58 waited till 11:30 then told come back in hour
They made me wait an hour when it wasn’t busy. Then when I sat down they literally barely scrubbed my foot. When I said u didn’t really scrub it and I would like the dead skin removed I’ll pay extra . She literally told me scrub it myself. Then made me leave !!! Told me she is little and does not have the strength. As if I haven’t been getting pedicures for years. Very bad service. Don’t support any business that does not respect your community . I bet you if everyone started doing their own nails they wouldn’t haven’t people to refuse. Don’t them at all.
Great service!, you are welcomed by everyone. I have recently started going here and I absolutely love it. Mike does my nails and is amazing. Place is clean, service is fast and most importantly for me you don't bounce around from chair to chair for someone to finish your nails. Always get QUALITY for your money here. I walk in and I am being waited on by the person i made an appointment with, thank you Mike!

Quick Facts About Exotic Nails

Exotic Nails has both strengths and weaknesses based on the comments provided.
Strengths: 1. Skilled Nail Technicians: According to one comment, the salon is run by Michael and his family, who are praised for their amazing job in creating intricate designs. This indicates that the nail technicians at Exotic Nails have good craftsmanship and talent.
2. Ambience: Another commenter mentions that the salon has a great ambience. This suggests that the environment is comfortable and pleasant, creating a positive experience for customers.
3. Efficiency and Speed: Several comments highlight the fast and efficient service at the salon. One customer even states that they were able to receive service without an appointment. This strength suggests that Exotic Nails values efficiency and can accommodate customers quickly.
4. Fair Pricing: One comment refers to the reasonable pricing for both pedicures and manicures. This indicates that Exotic Nails provides services at competitive prices, appealing to customers who appreciate affordability.
5. Friendly Staff: Many comments mention the kind and welcoming nature of the staff at Exotic Nails. Customers appreciate being treated well and feeling comfortable in the salon.
6. Quality Service: A satisfied customer mentions that they always receive quality service at Exotic Nails. This strength implies that the salon consistently delivers good results, ensuring customer satisfaction.
Weaknesses: 1. Inconsistent Service: One customer expresses dissatisfaction with the service at Exotic Nails, stating that the nail technician rushed through the service and did not meet their expectations. This indicates that there may be inconsistencies in the quality of service provided.
2. Lack of Availability: A customer complains about having to wait past their appointment time and being asked to come back in an hour. This weakness suggests that Exotic Nails might struggle to manage their appointments and prioritize customer punctuality.
3. Inadequate Pedicure Experience: One comment describes a subpar experience during a pedicure, stating that the technician barely scrubbed their foot and refused to do it properly when asked. This suggests that some customers might not receive satisfactory pedicure services at Exotic Nails.
4. Rude and Unprofessional Behavior: The same customer who had a negative pedicure experience also mentions that the technician was rude and disrespectful, implying a lack of professionalism in dealing with customer complaints. This weakness indicates that the salon might not prioritize good customer service or handle complaints effectively.
5. Limited Color Options: A customer states that the nail technician did not have the specific color they wanted and they had to settle for something different. This weakness suggests that Exotic Nails may have limited options when it comes to nail polish colors and may not adequately communicate this to customers beforehand.
In conclusion, Exotic Nails has strengths in terms of skilled nail technicians, a pleasant ambience, efficiency, fair pricing, friendly staff, and quality service. However, they also have weaknesses, such as inconsistent service, inadequate pedicure experiences, lack of availability, unprofessional behavior, and limited color options. It is important for the salon to address these weaknesses in order to improve customer satisfaction and retain their clientele.


Place Pictures

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Today

Opening Hours

Monday 10:00 AM - 06:00 PM
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:00 AM - 06:00 PM
Saturday 10:00 AM - 05:00 PM
Sunday Closed

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Location