Elegant Nails Info
- 1969 Peabody Rd Ste #3, Vacaville, CA 95687 United States of America
- +1 707-446-3843
- [email protected]
- +1 707-446-3843
- +1 707-446-3843
Best PlaceJuice Reviews
I am so disappointed. I asked for a basic manicure with *clear pink gel* on my short natural nail. My nail tech cut corners on prepping my nails and cuticles and removing the sparkle gel polish I had on from my previous manicure, and slapped on some clear topcoat which is not what I asked for. There is still leftover glitter. When I politely told her what I asked for she got upset and didn’t fix it. My nails and cuticles are crusty, and I was over charged $40 for this, and I’m just really upset. I don’t think I will ever go here again ????
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Elegant Nails
The comments above provide a range of feedback about Elegant Nails place, highlighting both strengths and weaknesses of the establishment. In analyzing these comments, we can gain insight into the overall customer experience and assess the strengths and weaknesses of the salon.
Strengths:
1. Quality of Service: One customer praises the salon for providing one of the best pedicures they have ever had. They specifically mention the use of a green tea mask with cucumber, which created a wonderful sensation on their legs. Additionally, the inclusion of a hot stone massage and the use of massage chairs enhances the overall experience.
2. Skilled Nail Technicians: Another customer commends a specific nail technician, Lily, for consistently providing great gel manicures. This positive feedback showcases the skills and expertise of the staff at Elegant Nails, at least in the case of this particular technician.
3. Affordable Prices: One customer mentions that the prices at Elegant Nails are lower compared to their usual salon. They appreciate the affordability without compromising on the quality of the service.
4. Friendly Staff: A customer remarks that everyone at Elegant Nails was super friendly and polite. Friendly staff can contribute to a positive and welcoming atmosphere for customers.
Weaknesses:
1. Inconsistency in Service: Several customers express dissatisfaction with the service they received. One customer recounts how their nail technician did not meet their requests. The technician cut corners on prepping their nails, did not remove the previous nail polish properly, and applied the wrong topcoat. Additionally, the customer mentions that the nails and cuticles were left in a crusty state. This inconsistency in service can be disappointing for customers, especially when they do not receive what they asked for.
2. Issues with Sanitization: A customer raises concerns about the sanitization practices at Elegant Nails. They observed the use of gloves with polish already on them and the presence of a hidden buffer. These issues made the customer question the overall cleanliness of the salon and affected their confidence in the hygiene practices.
3. Subpar Nail Services: Another customer reports a subpar experience with their pedicure. They felt that little time was spent on foot scrubbing, the hot stones were not adequately heated, and the overall polish job was unsatisfactory. Moreover, the technician forced sandals on their feet before the polish had dried, resulting in damage. The customer's experience indicates a lack of attention to detail in the nail services provided.
4. Poor Nail Techniques: One customer had an awful experience where their dip and acrylic nails were handled roughly and improperly. The technician ripped off the dip and acrylic, causing pain and damaging the customer's natural nails. The filing job was also described as sloppy, resulting in hangnails and sharp edges. This negative experience highlights a lack of skill and attention to detail in the nail technicians' work.
5. Lack of Accountability: In multiple instances, customers mention that when they raised concerns about their service, the salon did not take responsibility or fix the issues. This lack of accountability can negatively impact the customer experience and leave them feeling frustrated and dissatisfied.
In summary, Elegant Nails place has strengths in providing quality services, skilled nail technicians, affordable prices, and friendly staff. However, there are several notable weaknesses, including inconsistency in service, issues with sanitization, subpar nail services, poor nail techniques, and a lack of accountability. These weaknesses should be addressed by the salon to improve customer satisfaction and overall reputation.
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Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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