El Pueblo Dominican Hair Salon Info
- 205 W 4th St, Wilmington, DE 19801 United States of America
- +1 302-652-3222
- [email protected]
- +1 302-652-3222
- +1 302-652-3222
Best PlaceJuice Reviews
I went to coloed my hair medium dark blonde and they colored it black. Also burned my scalp and damaged my hair. They said the color was going to get lighter with washes but never happened. They didn’t offer to fix it and didn’t return my money. They are nasty and rude
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Cash-only
Quick Facts About El Pueblo Dominican Hair Salon
El Pueblo Dominican Hair Salon has both strengths and weaknesses based on the comments provided.
Starting with the strengths, it is evident that some customers appreciate the results they achieve at the salon. One customer mentions that they always leave the salon looking like Pocahontas and that the shop is clean, fast, and professional. Another customer is willing to travel 45 minutes just to get their blowout and trim at this salon. These comments suggest that there are hairstylists at El Pueblo Dominican Hair Salon who are skilled in creating desired looks and providing excellent service.
Additionally, at least one customer had a positive first visit to the salon. They state that their experience was great, indicating that the salon has the potential to deliver satisfactory services.
Moving on to the weaknesses, several customers complain about how their hair was treated at the salon. One customer states that their hair was colored incorrectly, leaving it black instead of the desired medium dark blonde. They also mention that the salon burned their scalp and damaged their hair. This shows a lack of attention to detail and proper technique when it comes to hair coloring. Furthermore, the salon did not offer a solution to fix the mistake and did not provide a refund, which indicates poor customer service.
Another customer shares a negative experience regarding their daughter's hair wash. They claim that the hair was left dirty, and when they complained about it, the hairstylist started speaking rudely about their child. The fact that the customer had to record the experience suggests that the salon may have a hostile or confrontational atmosphere.
There are also complaints about the salon's treatment of natural hair. One customer with thick, natural hair mentions that their hair was damaged when the hairstylist failed to use conditioner and ripped out their hair. The customer also highlights the lack of concern from the hairstylist and the associates' unhelpfulness when they went back to speak with the manager. Another customer mentions that the hairstylist didn't know how to detangle natural hair properly, resulting in a chunk of hair being cut off. These experiences indicate a lack of expertise and care when it comes to dealing with natural hair.
Lastly, one customer claims that the salon used chemicals on their hair without permission, resulting in hair loss, changes in curl pattern, and thinning hair. This not only suggests a lack of respect for customer preferences but also raises concerns about the salon's commitment to hair health and safety.
In conclusion, El Pueblo Dominican Hair Salon has strengths in terms of delivering desired results and providing fast and professional service. However, the salon's weaknesses are evident in their poor handling of hair coloring, lack of attention to natural hair, negative customer interactions, and potential use of chemicals without consent. These weaknesses highlight the need for improvement in various aspects of the salon's operations, including training, customer service, and adherence to professional standards.
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Opening Hours
| Monday | 09:00 AM - 05:45 PM |
|---|---|
| Tuesday | 09:00 AM - 05:45 PM |
| Wednesday | 09:00 AM - 05:45 PM |
| Thursday | 09:00 AM - 05:45 PM |
| Friday | 09:00 AM - 05:45 PM |
| Saturday | 08:30 AM - 05:30 PM |
| Sunday | 09:00 AM - 02:00 PM |
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