Diamond inn Info
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Best PlaceJuice Reviews
It say permanently closed, but actually open, when you go to gas station near with all the motel amd hotel they said open and there is a guy i think his name was Mark that time, i tryied to come there to cancel my booking because i was booking hour ago and when i go there google said it close! Soooo he help me and try to cancel it! He nice and he passion for cancl my booking and interior not bad for that price!
Needs to be updated. We actually requested a smoking room, but was told they had no more. The room we stayed in was supposed to be a non smoking room, but the bedspread had several burns in it and smelled like cigarettes. The couch in the room looked older than I am and I was leary of sleeping in the bed. I will say that they did the best they could with what they had. In the end it was fine, but I was glad to be on the road again.
The staff allowed a group of people to party for hours loudly inside and outside their room and ignored it. A car pulled in and began SHOOTING A GUN toward the group of people. Thankfully no one was shot, but it was a long night of police, screaming, and no sleep. Scary! I would never recommend bringing children here!
I've been here almost four years dealing with this hotel and come to find out this hotel has mold in the back of the building. The room service have not been up here in the four years that I've been here at all, Trust and Believe when they want their money, they come knocking at your door bright and early. But will not give you another room when asked, or service your room like room service is supposed to. Oh but they will give you a note to let you know when they will/supposed to be coming to our rooms. but yet and still they do not act on it. Hey don't get me wrong, they will do the one up front by the office but what about the ones up the hill? Well we have to fend for ourselves they don't come in to check to see if we need towels carpets vacuumed sheets for the bed or anything I have to take my own sheets and wash them myself towels wash them myself. And I have asked them to change my room multiple times because I have been living in a room with no water for over 6 months and every time I ask about it next week is all I hear but here I am still in the same room
Upon entering the room, strong stench of vomit and bug spray. No lamps, alarm clock, tissues , coffee maker or locks on the door. We saw 2 live cockroaches and gigantic mosquitos. Toilet tank was broken, with filthy, dated furniture and carpet, Stained walls and doors. If I could rate with negative stars, I would. Horrible, nasty place!
The price is fair and my rooms have always been nice except this last time in 103. She asked me for the first time if I wanted smoking or non-smoking. I said non-smoking. And it smelled like smoke. Cigarette burns all over the bathroom and even on the covers. And for the first time it felt dirty. I've stayed there several times before and it was always clean.
I stayed in the “handicapped room” the bathroom was too small the door wouldn’t even close. The room was not handicap accessible at all the owner tried to come into my room while we were sleeping to discuss me “peeing in the bed” when that didn’t work bc my door had the lock on he decided the next best thing was to tell me outside where other customers could hear that I ruined the mattress the last time I was there. It was humiliating and frankly his fault bc the room was not made for a handicapped person like it’s supposed to be.
A budget hotel with good amenities -- microwave and fridge.
However, the carpet of room should be cleaned or vacuumed.
Quick Facts About Diamond inn
The Diamond Inn Place has a number of strengths and weaknesses, as indicated by the comments provided. These will be discussed in detail below.
Starting with the strengths of the Diamond Inn Place, one commenter mentioned that the interior of the hotel was not bad for the price. This suggests that the hotel offers reasonable accommodations at an affordable rate. Additionally, another commenter stated that the price is fair and that their previous rooms have always been nice. This indicates that the Diamond Inn Place consistently provides comfortable and well-maintained rooms.
Another positive aspect of the Diamond Inn Place is the presence of certain amenities, such as a microwave and a fridge. This is particularly highlighted by one commenter who appreciated these amenities. Having access to these appliances can be convenient for guests who want to store or heat food in their rooms.
Moving on to the weaknesses of the Diamond Inn Place, one major criticism is the lack of cleanliness and maintenance. Multiple commenters pointed out issues such as the presence of mold, stains on the walls and doors, broken toilet tanks, and dirty carpets. These cleanliness and maintenance concerns indicate that the hotel does not prioritize regular cleaning and upkeep of its facilities.
Furthermore, several commenters mentioned the strong smell of smoke in nonsmoking rooms and burns and stench from cigarettes on the bedspreads and in the bathroom. This suggests that the hotel does not effectively enforce its nonsmoking policies or properly clean rooms after guests who smoke have stayed in them.
One commenter expressed their dissatisfaction with the size and accessibility of the handicapped room. The commenter described a situation in which the owner attempted to enter their room while they were sleeping to discuss an issue, which invaded their privacy. Additionally, the commenter stated that the owner publicly humiliated them by discussing a personal matter outside where other customers could hear. These incidents reflect a lack of professionalism and respect for guests' privacy.
Another negative aspect raised by one commenter is the noise levels and lack of security. They recounted an incident where a group of people was allowed to party for hours, which resulted in a shooting near the hotel. This indicates that the hotel does not adequately address noise complaints or maintain a secure environment, creating potential safety risks for guests.
In addition to the concerns about cleanliness and security, one commenter mentioned the absence of basic room amenities such as lamps, alarm clocks, tissues, and coffee makers. These missing amenities can negatively impact the convenience and comfort of guests during their stay.
Lastly, the lack of communication and responsiveness from hotel staff was highlighted by multiple commenters. One commenter mentioned that they had requested a smoking room but were told none were available. This indicates a lack of proper communication and organization within the hotel staff. Another commenter expressed frustration at the lack of room service and responsiveness from staff when issues were raised. This lack of attention to guest concerns suggests a lack of customer service and care for guest satisfaction.
In conclusion, the strengths of the Diamond Inn Place include affordable pricing, generally nice rooms, and the availability of amenities like microwaves and fridges. However, the weaknesses include issues with cleanliness and maintenance, strong smells of smoke in nonsmoking rooms, lack of accessibility for handicapped guests, noise disturbances, lack of security, missing room amenities, and poor communication and responsiveness from staff. These weaknesses significantly impact the overall guest experience at the Diamond Inn Place.
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