DELUXE NAILS & SPA Info
- 1419 S Western Rd, Stillwater, OK 74074 United States of America
- +1 405-564-5599
- [email protected]
- +1 405-564-5599
- +1 405-564-5599
Best PlaceJuice Reviews
This by far was the worse experience I have every had at any nail shop. I just recently moved here from NYC and was excited to have so many people recommend this place to have a horrible service. First let me explained I told her I just took off my full set last night my nails are damaged and some are split. She proceeds to put my hands in a bow of warm water, cuts my cuticles than shapes and lotions my hands sends me on my way. Now first I had many manicures .I have never had no one not add soap or something to actually clean the nails before they start. Most of the time they shape your nails first than soak you than add some type of oil to the cuticle before they start cutting you. I should never have to ask if you can add cuticle oil or even clear nail polish. In this case I did. I had to ask her to ad cuticle oil and plain nail polish and than this is what they look like just horrible. Manicures are the easiest things to do and if I am paying for a service I shouldn’t have to come out looking like this. Mind you she was done in a matter of 10 mins. I just expected more.
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Quick Facts About DELUXE NAILS & SPA
Strengths:
1. Clean and nice environment: Many commenters mentioned that the salon itself was clean and pleasant, which could be considered a strength. A clean and inviting atmosphere can make customers feel more comfortable during their visit.
2. Friendly and helpful staff: Some commenters mentioned that the staff was friendly and accommodating. This is an important aspect of any service-based business, as good customer service can make a positive impression on clients.
3. Quick service: The salon was able to complete services in a short amount of time, according to some commenters. This could be appealing to individuals who are looking for a quick pampering session or are on a tight schedule.
4. Nice nail designs: One commenter mentioned that they received a cute and well-done nail design. This suggests that the salon has skilled technicians who can create intricate and aesthetically pleasing designs.
Weaknesses:
1. Poor service quality: Several commenters expressed dissatisfaction with the quality of service they received. Issues mentioned included rough handling of hands, uneven and poorly shaped nails, and rushed service. These negative experiences indicate that the salon may have inconsistent service quality, which can be a significant weakness.
2. Lack of attention to detail: Multiple commenters mentioned instances where the technicians neglected to pay attention to important details. This includes not cleaning the nails properly before beginning the service, not removing calluses and dead skin, and leaving nails with clumps or streaks. Lack of attention to detail can result in subpar results and an unsatisfactory customer experience.
3. Unprofessional behavior: Some commenters noted unprofessional behavior from the staff, such as employees being on their phones, rushing through services, and being moody or annoyed. Unprofessional behavior can create a negative atmosphere and leave customers feeling valued.
4. No personalized consultation: Several commenters mentioned that the technicians did not inquire about their preferences or needs, such as nail length, shape, or desired design. This lack of personalized consultation can lead to disappointment, as customers may not receive the desired outcome.
5. Noise and disturbance: One commenter mentioned that there was excessive noise and disturbance in the salon, which affected their relaxation. A noisy and disruptive environment can detract from the overall experience and may be seen as a weakness.
In conclusion, DELUXE NAILS & SPA has strengths in terms of cleanliness, friendly staff, quick service, and the ability to create nice nail designs. However, the salon has several weaknesses, including inconsistent service quality, lack of attention to detail, unprofessional behavior, lack of personalized consultation, and a noisy atmosphere. These weaknesses are indicative of areas that the salon should work on improving in order to provide a better overall customer experience.
Place Pictures
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 02:00 AM - 05:30 PM |
How to go there
Location
Places