Bo Wah Chinese Take Away Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
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Wheelchair-accessible entrance
Offerings
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Late-night food
Dining options
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Dinner
Atmosphere
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Casual
Payments
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NFC mobile payments
Best PlaceJuice Reviews
May look nice in the picture but I promise you’ll get more taste out of a packet of super noodles.
Chicken chow Mein taste of pure grease and the chicken had the texture of a soggy slug.
Chicken balls were cooked in the middle but as hard as rocks on the outside.
Egg fried rice was Edible.
10/10, highly recommend. Lovely food and lovely staff. Very friendly and kind
Total rip off ordered curried chicken and paid 30p extra for rice and the curried chicken was 6.50 and came in a small pot and was in the same size pot as the rice which doesn't make sense. so because i paid 30p extra for rice i got a smaller pot of curry. so if paid for large rice i would have got a bigger pot of curry which is already 6.50. TOTAL SCAM won't be ordering again.
Ordered via just eat, order confirmed and then 45 minutes later had a text saying the delivery was cancelled as the driver tried to deliver but was unable to. Clear instructions to call when outside and in a central location that no other drivers from other restaurants struggle to find. This is the second time from Bo Wah - never going to bother again.
Great elements to my order but not all was great, both my sweet n sour dishes (crispy beef & chicken) overly sweet almost unbearably sweet would have loved a little chilli kick and more of a balance on the sweet, rice, chips, chicken satay was tasty also complimentary prawn crackers which was nice ... also expected delivery at 19:40 but arrived at 19:55. Not bad but won’t go running back to order
Very disappointed. When picking up the order, was ignored upon entering as all staff watching TV in the kitchen. When we got home, the order was wrong. We were advised refund could only be processed through the just eat app which we don't have and had to wait for the rest of the food to be delivered. The chicken chow mein doesn't taste like a chow mein and is very greasy and has a lot of onion in. The quarter duck was very fatty, there was enough for the amount of pancakes though. Not their usual standard at all
Absolutely fantastic! Suggested that it would take 45 mins to arrive, here within 15 mins! Food was hot and was absolutely delicious. Best Chinese we've had in reading so far after moving here last year! Can't wait to try you for our Thai night next! Very happy with our experience. Will be recommending to others!
I had to give this a 1 star review as i count do a 0 star.
My food came to me cold, i rang as i thought that the quality of food had changed, and YES i was correct. The meat us frozen and the use the sane rice from the day before. I also found out that the pork in the rice is NOT pork it is actually LUNCHEON MEAT!!! this is not FRESH food. That is tinned meet!!! (Foul)!!! The lady told me that i can not have a refund as the delivery man takes £2 of that money but i still said that's fine i would like my money back and i did.
I would not order again from this company!!!
Quick Facts About Bo Wah Chinese Take Away
Bo Wah Chinese Take Away place, based on the comments above, has both strengths and weaknesses that can be highlighted.
Starting with the strengths, one commenter mentioned that the food was "absolutely delicious" and "the best Chinese" they had in Reading so far. They also mentioned that the delivery was quick, arriving well before the estimated time. Additionally, the staff was described as friendly, kind, and lovely. Another positive aspect mentioned was that the egg fried rice was edible, indicating that at least one dish was satisfactory.
However, there are several weaknesses that should be taken into consideration. One common complaint was regarding the taste and quality of the food. One person mentioned that the chicken chow mein tasted like "pure grease" and had the texture of a "soggy slug." Another commenter stated that the sweet and sour dishes were "overly sweet" and lacked balance, suggesting that they were not enjoyable to eat. The issue of greasiness was also raised by another person who described the chicken chow mein as "very greasy" and containing too many onions. Additionally, the quarter duck was said to be very fatty.
There were also complaints regarding the accuracy of orders and the portion sizes. One person claimed that they were given a smaller portion of curry because they paid extra for rice, and felt this was a "total scam." Another individual received an incorrect order and had to wait for the rest to be delivered. They also mentioned that the staff ignored them and were more focused on watching TV. This indicates a lack of attention to customer service and accuracy.
Furthermore, there were issues with delivery and communication. One person had their delivery cancelled after waiting for 45 minutes, even though they provided clear instructions. This happened for the second time, suggesting a lack of reliability from Bo Wah. Another comment mentioned a delay in delivery time, which may indicate inconsistent service.
One extremely negative review mentioned concerns about food quality and ingredients. The commenter stated that their food arrived cold and discovered that the meat used was frozen, and the rice contained luncheon meat instead of pork. They also mentioned that the staff refused a refund initially. This raises concerns about transparency and honesty regarding the food being served.
In conclusion, while Bo Wah Chinese Take Away place has some strengths such as friendly staff and positive reviews on taste, there are several weaknesses that need to be addressed. These include issues with food quality, accuracy of orders, portion sizes, and customer service. The negative comments regarding food quality and ingredients are particularly concerning and could negatively impact the reputation of the establishment. Improvement in these areas would be necessary to enhance the overall experience for customers and build a more positive reputation.
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