Beautiful Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Crowd
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LGBTQ+ friendly
Payments
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Debit cards
Best PlaceJuice Reviews
Beautiful Nail is the best nail shop in Fairview Heights, the staff is amazing, personable and very friendly. The price are very reasonable and the service is unbelievable. The atmosphere is relaxing and inviting. I love the fact that they stay current on all the latest designs, and if you see a nail design on the internet or on a friend, they will make sure you will get that same design, maybe even better.
Been coming here for almost 10 years. My fav nail shop in Fairview. They never disappoint. Very friendly offers most of the services you can get done at any nail shop.
This was a great experience today! I was having a rough morning and I came here around 2 and had the sweetest lady do my manicure and pedicure she went above and beyond I don’t know her name but I know she has a daughter in new York I just want to make it known she does amazing work and she’s very very sweet and professional! Thank you so much you are awesome! ♥️
First time at this nail salon and it was a good experience. I popped in on a Friday around 10:45am for a mani/pedi and was immediately serviced. My nail tech realized it was my 1st time and gave me such a warm welcome.
I enjoyed our conversation and she did a really good job overall. I appreciated how she corrected smudges and such while making sure I was comfortable and pleased.
I'll definitely be a return customer whenever I'm in the Fairview Heights area!
Excellent service. I have been coming to this nail salon for years! All of the ladies are great and the gentleman is awesome as well. I won’t go anywhere else. :)
Horrible Over priced but horrible job. When I asked her to fix her job and do what she charged me a extra 7 dollars for all she wanted to say is more money. NEVER AGAIN place us to be good. Not any more
I gave it a two star because sometimes the customer service is a hit or miss I also feel like if the health department ever showed up they would be fined, I do not think they sterilize their tools after each use like they’re supposed to also the bags that they put in the pedicure stations do not grip tight most times I’m seeing peoples bags floating in the water it’s defeating the purpose of keeping your feet safe and clean
I’ve been going to this place for about 12 years now, and they’re treatment and loyalty is what keeps me coming back. All the ladies are very pleasant, and they are like family to me. Mimi, Tina, Susan and Sophia are the best! Prices are very reasonable and they offer water for customers. I’d recommend trying them out, but I absolutely only go to Mimi!! I will go to any of the other ladies if Mimi is not in, although they do allow appointments.
Quick Facts About Beautiful Nail & Spa
Beautiful Nail & Spa place has several strengths that make it a popular choice among customers. The first and most frequently mentioned strength is the amazing staff. Customers consistently praise the employees for being personable, friendly, and professional. This emphasis on customer service creates a welcoming atmosphere that keeps customers coming back for years.
Another strength of Beautiful Nail & Spa place is the reasonable prices. Customers appreciate that they can receive high-quality services without breaking the bank. This affordability sets the nail shop apart from competitors and makes it an attractive option for those on a budget.
The spa's ability to stay current on all the latest nail designs is another strength. Customers appreciate that the staff is knowledgeable and skilled in creating trendy and fashionable nail designs. This attention to detail and commitment to staying up-to-date with the latest trends ensures that customers can get the exact design they want and even potentially improve upon it.
The positive comments about specific nail technicians, such as the sweet lady who went above and beyond during a customer's rough day, highlight another strength of Beautiful Nail & Spa place: the individual expertise of the staff members. Customers have their favorite nail technicians whom they trust and have built a relationship with over the years. This loyalty to specific technicians speaks to the quality of their work and the personal connections they establish with customers.
Customers also appreciate the efficiency and convenience of the nail salon. The fact that a customer was immediately serviced upon walking in for the first time is evidence of the salon's responsiveness and ability to accommodate customers quickly. This efficiency is a strength that gives customers confidence in the salon's ability to provide timely and satisfactory services.
On the other hand, there are a few weaknesses mentioned in the comments. One customer states that the salon is overpriced and did a poor job. This negative experience suggests that there may be inconsistencies in the quality of services provided. While most customers had positive experiences, this comment highlights the need for consistency among the staff and the importance of ensuring customer satisfaction with every service.
Another weakness mentioned in the comments relates to the customer service. One customer describes it as a "hit or miss," suggesting that there may be inconsistencies in the level of customer service provided. Consistency in customer service is essential to maintaining a positive and welcoming atmosphere for all customers.
A comment also brings up concerns about the salon's sanitation practices. The customer claims that the tools may not be properly sterilized and that the pedicure stations may not maintain a hygienic environment. This is a significant weakness as it raises potential health and safety issues. The salon should prioritize proper sanitation and ensure that all tools and equipment are thoroughly cleaned and disinfected after each use.
Overall, Beautiful Nail & Spa place has a strong reputation for its amazing staff, reasonable prices, trendiness, and personalized customer service. However, there are areas such as quality consistency, customer service, and sanitation practices where improvements can be made to enhance the overall experience for all customers.
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Opening Hours
| Monday | 09:30 AM - 08:00 PM |
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| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:30 AM - 05:00 PM |
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