Barnstaple Coffee Shop Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
Offerings
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Coffee
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Kids' menu
Dining options
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Breakfast
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Lunch
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Dessert
Amenities
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Good for kids
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Toilets
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Best PlaceJuice Reviews
Partner & I wanted to try somewhere other than Spoons for breakfast, wasn't disappointed! great choice of how you want your eggs cooked & white or granary toast we was also pleasantly surprised to find that we'd ordered hot drinks to come with our breakfast but these are actually free with the meal so saved a bit of money there. Good value, nice place, good food.
Absolutely disgusting treatment! Went In with my mother in law (83 years old) took 15 mins to receive drinks then at least another 20mins for our food!! Eventually when our food arrived (cold) I asked for a fresh coffee for my mother in law (£2) on the house after our wait!! The waitress came back with a piece of paper saying we had only been in 20mins!! Why they had to show us that I do not know???? obviously thought a £2 cup of coffee too much!! The waitress that served us actually took at least 10mins to put her wee bit of paper in for order???? absolute joke of a place!! Cut a long story short they just want your money(totally overpriced as well) and they don’t give a hoot about customer service!! So if you don’t want an overpriced under staffed impolite reception don’t go!!!!!!’n
I always have the breakfast or brunch menu + pot of tea
Cooked well with usually not too long a wait (all depends on volume of customers)
Always a service with a smile ????
Always hot and fresh food, place kept nice and clean, and friendly, efficient service.
Stopped in for a cuppa, didn't realise it was almost closing time. We were served cheerfully, and polightly. Hubby had a teacake, me just coffee. Both delicious. Recommended.
We wasnt sure what to expect!
We got our drinks 1st, both ices coffee it was disappointing. I was wondering what the hell our food would be like!
Food came out lovely and hot, and good quality. We definitely would go back, but would skip the iced coffee.
Went for lunch with my daughter. We both had the all-day breakfast and a coffee, all was great.
Food was great, staff were very friendly and helpful. We needed gluten and dairy free food, they have a good varied menu and keep gluten free bread and panini's, and soya milk too.
Quick Facts About Barnstaple Coffee Shop
Strengths:
1. Variety of breakfast options: One customer mentioned that they were pleased with the choice of how they wanted their eggs cooked and the option of white or granary toast. This suggests that Barnstaple Coffee Shop offers a wide range of options for breakfast, catering to different preferences.
2. Free hot drinks with breakfast: Another customer was pleasantly surprised to find that hot drinks were included with their breakfast, saving them some money. This shows that Barnstaple Coffee Shop offers good value for money and provides additional perks for customers.
3. Good value: One customer stated that the coffee shop provided good value for money. This suggests that the prices at Barnstaple Coffee Shop are reasonable, considering the quality of the food and service.
4. Friendly staff: Multiple customers expressed positive experiences with the staff, noting friendly and efficient service. This indicates that the employees at Barnstaple Coffee Shop are accommodating and create a welcoming atmosphere for customers.
5. Hot and fresh food: Another customer complimented the coffee shop for consistently serving hot and fresh food. This shows that Barnstaple Coffee Shop prioritizes the quality and taste of their dishes.
6. Clean environment: One customer mentioned that the coffee shop is kept nice and clean. This indicates that Barnstaple Coffee Shop maintains a hygienic and visually appealing space for customers to dine in.
7. Allergy-friendly options: A customer with dietary restrictions praised the coffee shop for offering gluten-free bread, paninis, and soya milk. This demonstrates that Barnstaple Coffee Shop is considerate of different dietary needs and provides suitable options for customers with allergies or intolerances.
Weaknesses:
1. Slow service: One customer mentioned that they had to wait 15 minutes for drinks and another 20 minutes for their food. This indicates a potential issue with the coffee shop's efficiency and suggests that service may be slower when the volume of customers is high.
2. Cold food: The same customer who experienced slow service also stated that their food arrived cold. This suggests that there may be inconsistencies in the kitchen regarding food temperature and quality control.
3. Poor customer service: Another customer claimed to have received "disgusting treatment," citing rude and unhelpful staff. This indicates a potential problem with customer service at Barnstaple Coffee Shop, as the customer felt disrespected and ignored.
4. Overpriced: The customer who had a negative experience with the coffee shop also mentioned that they found it overpriced. This suggests that some customers may perceive the prices at Barnstaple Coffee Shop as too high for the value received.
5. Understaffed: The same customer who encountered slow service criticized the coffee shop for being understaffed. This implies that there may be a lack of employees to handle the volume of customers, leading to longer wait times and potentially subpar service.
Overall, Barnstaple Coffee Shop has several strengths such as a variety of breakfast options, free hot drinks with breakfast, good value, friendly staff, hot and fresh food, a clean environment, and allergy-friendly options. However, the weaknesses include slow service, cold food, poor customer service, overpricing, and potential understaffing issues. The coffee shop should address these weaknesses to further enhance the customer experience and improve their reputation.
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