ALIM FOOD CENTRE LTD. Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair-accessible entrance
Payments
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NFC mobile payments
Best PlaceJuice Reviews
As a frequent customer, I have noticed a drop-off on the customer service quality in the butcher section, they try to oversell you everything you ask for, if you ask for 2 kg of chicken breast for example, he put 2.3kg, if you ask for 1 kg of beef he puts 1.2kg and then he smile and give you the price, this practice is used recently by the new guy and the short old one, if you ask for a beef peace to be minced, they start the machine with some ready mince to prime it and put the fresh meat on the top ,of course you will be served the mix, I have also been served an old stock of chicken wings and the worst thing that happened to me lately, the short guy refused to serve me a whole neck as he had already cut a couple, in his logic, I had to buy from the already sliced once.
Hygiene....they start to use the same space and knifes to cut chicken, lamb and beef,... I think I don't need to explain this point.
Hope you fix these practices.
I have put 2 starts as the other part of the shop and the people working at the till are still performing exactly like the day one, always smiling and ready to help . I also have to mention that one of the guys at the butcher section is very professional in the way he serves and work, I believe he is the youngest in the team.
All the best.
Mashallah beautiful shop and groceries available are spot on with great quality. Meat was MASHALLAH really good quality too plus the staffs attitude was amazing and helpful. Even helped to take some of our bags to our car. Thanks will definitely recommend everyone.
Amazing supermarket to buy meat products. This place is reserved very well and is so clean that the meat is 5 star hygenic. The supermaket has recently been updated with amazing products such as they have added various types of drinks, brought rice, spicy items, and etc. You can get spicy items to nourish your foods.
Update 29/05/2021: I just visited this supermarket today and I'm impressed it expanded the supermarket by adding new items. You can even buy utensils here now. Before it wasn't there. I posted the pictures so see for yourself.
Good selection of Products. A bit Overpriced (1,50 for Borěk). Store cleanliness was good and the atmosphere is nice especially when the music is playing. A bit of a miserable experience at the till but the staff were polite enough.
Nice shopping experience with varieties of chicken meat and vegetables
The best place for groceries u can find multiple varieties of food.
The great customer service and provide fresh fruit and veg.
Highly recommended.
Alim is my favorite shop I can find variety of food and products that I can not find in others. Such as "Pınar " brand Turkish cheese, "Marmara birlik" black olives and Turkish bagel (simit). Shop is very well organized. There is always nice, fresh fruit and vegetables and variety of delicious bread.
Butcher is very clean. Everything is available.
Staff are polite and friendly
Reasonable prices
Highly recommended.
Quick Facts About ALIM FOOD CENTRE LTD.
ALIM FOOD CENTRE LTD. is a popular grocery store that has received both positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the place, we will consider the comments provided.
One of the strengths of ALIM FOOD CENTRE LTD. is the variety of products available. Customers have mentioned that they can find a wide range of groceries, including specific brands and items that may not be available in other stores. This shows that the store makes an effort to cater to a diverse customer base and provide unique offerings.
Additionally, the customer service at the till has been praised by some customers. They have mentioned that the staff is polite and friendly, creating a positive shopping experience. This is an important aspect of customer service as it contributes to customer satisfaction and loyalty.
The cleanliness of the store has also been highlighted as a strength. Customers have mentioned that the store is well-organized and clean, creating a pleasant shopping environment. This is crucial for a grocery store as customers want to feel comfortable and confident in the products they are purchasing.
Another strength mentioned by customers is the quality of the meat products. Some have specifically highlighted the good quality of the meat and the hygienic practices followed by the butcher section. This is important for customers who are concerned about the freshness and safety of the meat they purchase.
However, there are also weaknesses that have been pointed out by customers. One common complaint is the drop-off in customer service quality in the butcher section. Customers have mentioned that the staff in this section try to oversell products by providing more than what is requested. This can be seen as deceptive and manipulative, which leads to a negative customer experience.
Hygiene practices have also been mentioned as a weakness. Customers have observed that the same space and knives are used to cut different types of meat, which can pose a risk of cross-contamination. This is a serious concern as it can lead to foodborne illnesses and a loss of customer trust.
Price has been another area of concern for some customers. While the selection of products is good, some have mentioned that the prices are overpriced for certain items. This can deter price-conscious customers from shopping at the store.
In conclusion, ALIM FOOD CENTRE LTD. has strengths in terms of its variety of products, cleanliness, and some aspects of customer service. However, there are weaknesses related to the customer service quality in the butcher section, hygiene practices, and pricing. These areas need improvement in order to provide a consistently positive shopping experience for customers.
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